I designed this Power BI dashboard to evaluate the overall performance of a call center, focusing on agent productivity, call resolution rates, monthly call volumes, and customer satisfaction metrics. The dashboard helps stakeholders understand where their support team excels and…
I designed this interactive Customer Feedback Dashboard using Microsoft Power BI to help hospitality managers understand guest satisfaction trends and make informed service improvements. This dashboard consolidates data into an engaging one-page report, making it easy for non-technical users to…
I created a comprehensive, interactive Excel dashboard to analyze key healthcare metrics using a structured dataset. This project demonstrates my ability to transform raw data into clean, insightful visuals that support data-driven decision-making. 🎯 Project Objeve The goal was to…
